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I tried replying to a group text of 11 people (using the Samsung native text messaging app) but here is the popup box that appeared (see pic below).
AT&T told me this limit is to protect against SPAM texts and there is no way to remove the feature or increase the limit from 10 to 15, etc. I pointed out to them that recent SPAM texts I'm being sent are originating from an email address NOT a phone # so I STILL get SPAM texts! Not to mention, when I try reporting these SPAM texts to AT&T's automated alert by forwarding the text to 7726 . I get an automated reply from AT&T asking me for a phone number. When I tried forwarding the email address it said it was invalid, so there is no way to report the abusers.
Since this seems to be a network thing, should I assume a 3rd party text messaging app won't work to avoid this, right? Does anyone recommend another good text messaging app that can bypass this issue? Or does anyone have suggestions?
ATT has a limit of 10 recipients to group messages, when ATT chooses to enforce the limit. The limit has been there since the 1990s. ATT knows this is a huge problem for its customers, but they still hide behind the "spam solution" answer. Changing SMS apps will not help with this. Our only hope is when the world switches from SMS to RCS. (Some other carriers have a higher limit of up to 25 members.)
ATT's SMS spam reporting only works with SMS messages. MMS (group texts, long SMS) just confuses the 7726 system. Putting email addresses in the response for a phone number also does not work.
If you are getting SMS spam from a small number of email addresses, you can add those emails to your contact list then block the contact in your SMS app.